Terms of Service and Conditions of Use

Acceptance of Terms

By accessing, using, or interacting with the services of 12 Elements Consulting, Inc. ("Company," "we," "our," or "us"), including our website, phone services, email communications, and SMS/text messaging services, you agree to be bound by these Terms of Service and Conditions of Use.

If you do not agree to these terms, please do not use our services.

Services

12 Elements Consulting, Inc. provides business consulting, customer support, project management, and related professional services. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information.
  • Use our services only for lawful purposes.
  • Not misuse, disrupt, or interfere with our services or systems.
  • Maintain the confidentiality of any account credentials provided to you.

SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive SMS/text communications from 12 Elements Consulting, Inc., you consent to receive text messages related to:

  • Customer service updates
  • Appointment reminders
  • Project updates
  • Service notifications
  • Business-related communications

SMS Message Frequency

Message frequency may vary depending on your interactions with our services.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's plan.

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us except for messages confirming your opt-out request.

SMS Help

For assistance, reply:

HELP

or contact us using the information provided below.

SMS Consent

SMS consent is not a condition of purchase or service.

SMS opt-in or phone numbers collected for SMS communications are not shared with any third parties or affiliate companies for any purpose.

Intellectual Property

All content, materials, trademarks, logos, and intellectual property associated with 12 Elements Consulting, Inc. are the property of the Company and may not be copied, reproduced, distributed, or used without prior written permission.

Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you acknowledge that you have reviewed and understand our Privacy Policy.

Disclaimer of Warranties

Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, 12 Elements Consulting, Inc. makes no warranties, express or implied, regarding the operation, availability, or reliability of its services.

Limitation of Liability

To the maximum extent permitted by law, 12 Elements Consulting, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use our services.

Indemnification

You agree to indemnify and hold harmless 12 Elements Consulting, Inc., its employees, officers, contractors, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which 12 Elements Consulting, Inc. operates, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on our website with a revised effective date.

Contact Information

12 Elements Consulting, Inc.
Email: support@12elementsconsulting.com

For questions regarding these Terms of Service and Conditions of Use, please contact us using the information above.